Wyckoff BMW Repair

My 2011 BMW 328i convertible broke down on the side of the road. I read the error and described the symptoms to the tech at Motor Works West. He was able to troubleshoot a bit over the phone, and recommended having the car towed to his shop. I used my State Farm Roadside assistance to have it towed. Later that day, he called me with the estimate and diagnosis. The next day they fixed the car with the new water pump and thermostat, and wanted to test drive to ensure everything was good. I picked up the car, which was in the back parking lot, and it started perfectly and drives great. If you’re looking for highly knowledgeable BMW experts, this is the place. I own two BMW’s and this is now my go to mechanic.

I have been using Motor Works West for over 10 years. I fully trust them with my car.

Very Professional and detail oriented. Delivered what they said.

I have been coming here for a few years now and they NEVER disappoint!! They are nice, caring and do an EXCELLENT job!!!

Steve and his team were spectacular ! Top tier customer service and efficient work when it came to working on my M8. Would highly recommend them for any service/performance work.

Clear explanation of work-to-be-performed options, no pressure sales, etc. - Steve and his team take their work and reputation seriously - work was done as explained, and on time : )

Best costumer service experience i’ve ever had. Always willing to help even when they are extremely busy. I’ve been bringing my car here for years.