5

Had a dead battery that I nor a tow truck driver could jump start, so I had my 435 towed to this shop. Turns out the battery couldn't hold a charge, so it needed to be replaced. Steve and the guys took care of everything and got me in and out of there with a new battery in probably under an hour! I also mentioned that my cigaret lighter wasn't working when discussing if maybe I had an electrical issue before finding that the battery was shot. To my surprise they fixed that at no charge! Much appreciated! I've had a great experience every time I've come to this shop! My BMW friends have also had great experiences as well!

5

Steve and crew are top notch. Sharp prices, clean shop, and excellent service. Support those who support you! If you have a BMW give them a call, you will not be disappointed.

thank you we appreciate your business

- Motor Works West
5

Had them do some modifications, explained every step of the way as well as kept me updated on the process, very professional outfit with a clean facility, highly recommend!

5

Best shop for bmws around . Highly recommended

5

I have been going here for 10 years for everything from oil changes to bigger jobs. Always very knowledgeable and professional. Fair prices, especially vs a stealership.

1

Got taken advantage of, a lot of guesswork. Perfect example as the other one star reviews. This could or could not repair your issue but we think this it is because we checked everything else. Issue was never resolved until I took it to the dealership.

Joel , I am very confused about this review, you have not been to our shop since april of 2011. At the time of when you where a customer here we were under different ownership. I reviewed your last invoice from 04/11/2011 we replaced a battery cable that you had diagnosed at the dealer. we did not diagnose anything on this visit. please contact us regarding this review, to give a better understanding of the complaint.

- Motor Works West
5

Motor Works West makes the case for independent specialist care. Clean, courteous and professional operation with excellent service at reasonable rates. Very customer focused, recommending only what your BMW needs to stay fit and nothing more. I have been a customer since 2012.

5

Steve and crew are top notch. Sharp prices, clean shop, and excellent service. Support those who support you! If you have a BMW give them a call, you will not be disappointed.

5

My X6 is older and had an expensive problem. I so appreciated the team at Motor Works West explaining everything thoroughly with all options..and then before committing to the "expensive" part, double checking that I had the correct diagnosis..who even does that anymore. Of course, they were correct and my baby is running smooth as silk. Thank you John, Steve and team!

5

Great service and expert BMW repairs at a fair price. Never going to a dealership again!

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