My 2011 BMW 328i convertible broke down on the side of the road. I read the error and described the symptoms to the tech at Motor Works West. He was able to troubleshoot a bit over the phone, and recommended having the car towed to his shop. I used my State Farm Roadside assistance to have it towed. Later that day, he called me with the estimate and diagnosis. The next day they fixed the car with the new water pump and thermostat, and wanted to test drive to ensure everything was good. I picked up the car, which was in the back parking lot, and it started perfectly and drives great. If you’re looking for highly knowledgeable BMW experts, this is the place. I own two BMW’s and this is now my go to mechanic.