Extremely satisfied with the service provided by Motor Works West. I was tired of paying a fortune and waiting 6 hours at a dealership, and I was actually turned away twice from another dealership saying I didn't NEED service (and my oil light went on a week later!) MWW was direct, professional, prompt and courteous and fair. I didn't feel like I was being ripped off! When I drove away, my 2013 X1 felt like it was brand new. THANK YOU! Highly recommend!