Mon - Fri: 7:30 AM - 4:30 PM
5

These guys know what they are doing. If you want your car done right then motor works west is the shop for you.

1

Went to this specific shop becouse of the good reviews after being told by 3 other shops that my car needed diffrent repairs i trusted this place to find the issue WAS I WRONG PAID 1500$ to fix my engine timing issue. which (idk if its even fixed couse the car runs even worse) vanos in my car were after market so they wanted to put in oem parts but could not say the car would run after that thank god i said not and had my car put back together becouse after the job was done they told my my Transmission is broken (never had a problem with the transmission). took my car home same way it came but paid 1500 for it to stay there from dec 1 to january 6 PS : asked them if i could leave my car there for 2-3 days so i could find a place to scrap it they said nope get it out of here. SAFE YOUR MONEY GO TO THE DEALER THEY CHARGE THE SAME BUT YOU GET YOUR CAR FIXED IF YOU NEED OIL CHANGE THIS COULD BE YOUR SHOP

Artur let’s put all the information out here. You brought us your car that you tried to fix yourself before bringing it to us. You installed aftermarket Vanos units and timed the vehicle 180 Degree off. you also broke your valve cover bolts into your cyl head. we charged you to diagnose your vehicle. when we gave you the information on what the repairs next step would be, you told me you do not want to proceed with the correct repair. You asked us to repair the broken valve cover bolt and time the engine correctly. I informed you that we can do that, but we will not know if there is damage from the engine being timed incorrectly. I also told you that we need to put correct parts in the vehicle and the only additional cost would be the cost of the correct parts. (We were not charging any additional labor to replace the bad parts that you put in). You informed me that you did not want to invest any more money into the vehicle and if retiming the vehicle does not work you were going to sell the vehicle. We also had you sign off that you wanted us to only retime the vehicle and not replace the correct parts. You also signed off on, that retiming the vehicle is not a definite fix and that we do not hold any responsibility if the vehicle is not fixed after putting the vehicle back together. As far as your transmission goes, we did not touch your transmission during the repair, and you also told us that the shop that had the vehicle before us, was messing around with the transmission. Your transmission is leaking. You did not go with the recommended repair and signed off on that you where not fixing the vehicle correctly. How do expect us to give you the car back running better if you didn’t move forward with the repair we recommended.

- Motor Works West
5

I heard great things and they lived up to it.

Thank you we appreciate your business

- Motor Works West
5

Very friendly staff. Able to get my car repaired quicker than originally thought. Thanks Barry

5

Professional and know the BMW cars

thank you we appreciate your business

- Motor Works West
5

Love these guys!

thank you we appreciate your business

- Motor Works West
5

5

Above and beyond.... I had only found out about Motor Works West recently and have been kicking myself ever since. From my first service to the most recent Steve and his Motor Works West have been amazing. The facilities and staff are all top notch! Service and communication is always honest and trustworthy. Steve even went above and beyond to help not long ago when our car needed some attention. We were out of town on a weekend and I will always remember that. I wish I could service my other car here! I always recommend this shop to anyone who asks. Highly recommend!!

5

Above and beyond.... I had only found out about Motor Works West recently and have been kicking myself ever since. From my first service to the most recent Steve and his Motor Works West have been amazing. The facilities and staff are all top notch! Service and communication is always honest and trustworthy. Steve even went above and beyond to help not long ago when our car needed some attention. We were out of town on a weekend and I will always remember that. I wish I could service my other car here! I always recommend this shop to anyone who asks. Highly recommend!!

5

I brought my car in hoping they could solve a puzzling problem with my emissions system. They gave me an estimate for diagnostics, solved the problem, and not a penny over the estimate. A truly competent and professional outfit.

Thank you we appreciate your business

- Motor Works West
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