Mon - Fri: 7:30 AM - 4:30 PM
Appointments
5

I had my car at the dealer for a recall and was told I need a bunch of work on my car. I called motor works west and they told me to bring the car in so they can check it out. Steve went over the whole car with me and did not need any of the work and was very honest with me. The only work that was needed was tires that was not even brought up about at the dealership. They were able to replace the tire at very good price. I Recommend them to anyone with a Bmw. Great service!

1

even don’t know difference between current code and store code. .. no mechanical knowledge. Don’t do any repair with them.

5

Dave is always profesional and truthful. I am delighted with the E92 M3 Dinan S2 tune. They made it easy by combining labor whenever possible. I’ve been using them for over 11 years and I’ve never been disappointed.

5

This was my exclusive shop when I owned a 540 Sport a few years back. I trusted Dave and MWW for regular maint as well as substantial Dinan upgrades, all of which were done to my high satisfaction, on time, and as per quote. I'm now pleased to be a customer again with a very special classic BMW and am getting the same courteous, professional, and expert service I was accustomed to years back.

5

Dave is a pleasure to work with. He's honest and available and willing to talk through all of the nuances of BMW ownership. Would not bring my car anywhere else!

5

I've used this shop for BMW repairs for years and the service and prices are excellent. Very highly recommended.

5

I highly recommend this shop.. Dave is very experienced and give me lot's advise on the car maintenance. The price is reasonable and I have a good experience to have my car's rear brake pad replaced here.

5

Great pre-sales advice. Great experience on install. Far exceeded my expectations...and the end result is fantastic - its like getting a new car.

5

I highly recommend this shop. Dave is very experienced and give me lot's advise on the car maintenance. The price is reasonable and I have a good experience to have my car's rear brake pad replaced here.

1

Not a good customer experience. Very rude and unprofessional. Had been long time customer with them. Last time, I turned the car in, my car's cup holder was perfectly working fine, except the outside flap fell off. Dave said, he will try to glue it. When I got my car back, the flap was not glued and on top of it, the cup holder was not closing in. When asked, he said, he tried to fix it and spring came out. There was no need to open the holder when they needed just to glue outside flap. When asked to put back the spring, he kept saying that, as I'm quoting his words - "I won't put it back, it's end of the conversation." And, hung up on the phone to their long time customers. I have my all bills. When i have spent thousands of dollars in servicing with them over the years, I wouldn't ever try to unethically fight just for $150 new cup holder! I wouldn't even bother if they told me that yes, they broke and can't be fixed. I understand, it can happen sometime. But, Dave's total denial that he didn't break it and , the way, I was being treated and that too, with their horrible service, I needed to spend time to write this review. Never recommend to anyone. Go to them at your risk.

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